SaaS product development
Architecture and build of software-as-a-service platforms: tenancy, billing, onboarding, admin consoles and operational tooling.
Multi-tenant products built to onboard customer number one and customer number one thousand.
6 deliverables, a 5-stage approach and 8 related technologies.
Overview
A SaaS product is two products: the one customers use, and the one your team uses to run it — provisioning, billing, support access, usage metering and feature flags. Both need deliberate design.
We design tenant isolation appropriate to your data (shared schema with row-level security, separate schemas or separate databases), build subscription and usage billing, and keep the platform deployable on economical infrastructure until scale demands more.
What we deliver
- Tenancy model and data-isolation design
- Self-serve signup and onboarding flow
- Subscription plans, invoices and usage metering
- Platform admin console with audited support access
- Feature flags and per-tenant configuration
- Observability, backups and incident runbooks
Use cases
Typical situations where this service is the right fit.
Vertical SaaS
Software for a specific industry with its own rules and workflows.
Turning an internal tool into a product
Productising software you built for yourself so others can subscribe.
White-label platforms
One platform that each customer can brand as their own.
How we work
The stages we follow. Each ends with something you can review.
- 01
Model tenants, plans and permissions before features
- 02
Enforce isolation in the database, not only in application code
- 03
Build billing and metering early so pricing experiments are cheap
- 04
Instrument cost per tenant from the start
- 05
Release behind feature flags
Things to consider
Questions worth answering before you commit budget.
- Data isolation choices are hard to change later; decide them deliberately.
- Taxes, invoicing rules and payment regulations vary by country.
- Support staff need access tools that are scoped, time-boxed and audited.
Technologies and engagement
Technologies we often use
We choose the stack with you; this is a starting point, not a requirement.
Ways to engage
- Fixed-scope project with milestones
- Dedicated team billed monthly
- Ongoing support and improvement retainer
Frequently asked questions
Solutions that use this service
Related services
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Design and build of bespoke web, mobile and back-office applications — from first specification to production support.
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Payment integration
Payment gateway integration — UPI, cards, net banking, wallets, subscriptions and refunds — with webhooks, reconciliation and secure handling.
Ready to talk about saas product development?
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