Large language models
Hosted and open models for understanding and generating text, compared on your own tasks.
Where we use it
- Drafting and summarisation
- Extraction
- Assistants
Strengths
- Broad capability
Considerations
Trade-offs worth knowing before you choose it.
- Can be wrong; costs scale with usage; data-handling terms vary
Large language models is a trademark of its owner. Listing it describes work we offer and does not imply a partnership or certification.
Services that use Large language models
Helpdesk and service desk solutions
Customer and IT service desks: ticketing, routing, SLAs, knowledge bases, self-service portals and channel integrations.
AI and machine learning
Classical machine learning, forecasting, classification, recommendation and computer vision — from feasibility to monitored production models.
AI-powered automation
Automation that combines AI understanding of documents, emails and messages with deterministic workflows and human review.
Generative AI
LLM-powered features: retrieval-augmented assistants, content drafting, summarisation and search over your documents with evaluation and guardrails.
AI agents
Tool-using AI agents that take multi-step actions in your systems — with scoped permissions, approvals and full audit trails.
Chatbot development
Website, app and WhatsApp chatbots — rule-based or AI-powered — with knowledge grounding, human hand-off and analytics.
More in ai and automation
- RG
Retrieval-augmented generation (RAG)
Grounding model answers in retrieved documents to improve accuracy and provide citations.
- AG
AI agent frameworks
Patterns and tooling for models that plan steps and call tools.
- ST
Speech-to-text
Transcribing speech for voice agents, call analytics and accessibility.
- TT
Text-to-speech
Natural-sounding synthetic voices.
- CV
Computer vision
Models that interpret images and video — OCR, detection and classification.
- n8
n8n
A self-hostable workflow automation platform.
- Zp
Zapier
Hosted automation connecting thousands of SaaS apps.
- Mk
Make
A visual automation platform for multi-step scenarios.
Have a Large language models project in mind?
New build, rescue or modernisation — share what you have and where you want to get to.